Unlock the best of Wellington with Insider Knowledge

Meet Jason Eade, Chief Concierge at InterContinental Wellington.

A Man Wearing A Suit And TieA true Concierge is passionate about curating bespoke experiences to help you capture the essence of the destination through the lens of a local and providing moments truly authentic to you. The Concierge Team is led by the talented Jason Eade, taking pride in delivering personalised service to the highest standards, while ensuring your stay is memorable and comfortable. 

As the Chief Concierge, Jason Eade has won a multitude of awards, most noteworthy being the Australasian Hotel Management Awards where he won the Concierge of the Year Award in 2012 and 2015. Having worked at the hotel for over 18 years Jason has developed a great understanding of the hotel, our guests and the Wellington region. Jason Eade is in the elite group of only 21 Concierges in New Zealand pertaining to the prestigious Les Clefs D'Or society. Membership into Les Clefs d’Or is rigorous and just few concierges have the right to wear the golden keys, showing several years of experience and proving beyond doubt their ability to deliver the highest quality of service. 

How best to use a Concierge?

Concierge assistance is hardly limited to the more run-of-the-mill services; they’re willing to do much more than that. Most any reasonable request is on the table.

Need to execute a romantic date or an event for your business retreat? A concierge can help you plan it.

Lost your passport? A concierge can help you attain a replacement.

Want a table at a hot, fully-booked restaurant or last-minute tickets to a sold-out show? Concierges can often help.

They typically have strong ties with local establishments and direct relationships with ticket brokers, which allows them to get preferential treatment for their hotel guests. Even if the concierge can’t get you the reservations or tickets you want, they’ll be quick to recommend an alternative that you’re bound to enjoy just as much.

Speak with us to unlock your Wellington experience, with access to the best restaurants, shopping, museums and cultural activities on offer.

The Concierge Team is located in the hotel lobby and reachable by phone on +64 (0)4 495 7887 or email at

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